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At Deore Consultancy Services we value our employees as our top resource. We also
believe that employee, technology and training resources are vital to the effective
operation of DEORE and its business. These integral values and beliefs are part
of our organization's culture. We will convey this culture by supporting our employees
with the training, education, and incentives they desire by striving to create the
best programs that truly satisfy our employees. Another key aspect of our culture
and business strategy is to systematically enhance our ability to deliver exceptional
services and customer care. We recognize that both people and technology will support
us in gaining competitive advantages. At DEORE, our service and customer relationships
will determine how the people in our organization contribute to creating a competitive
and exceptional business. We recognize the following central factors needed to continuously
improve the people, technological, and knowledge components of our organizational
culture.
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Leadership: |
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Leaders in our organization provide opportunities that empower our employees to
enable themselves for advancement and success. This attitude helps to create a culture
for growth and improvement in our employees, as well as create an environment of
trust and respect. In treating our employees this way, we hope they will treat our
customers in kind. |
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Internal Customer Service:
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At Deore Consultancy Services, external customer service is only as good as what’s
going on inside our organization. Our internal service requires the leadership to
consider its employees as its most vital asset. In addition, we encourage our employees
to consider their colleagues as “customers” who need to be treated with the same
kind of respect and attention as the external customer. We facilitate inter-departmental
interaction by providing and promoting team environments. This increases awareness
about what departments need from one in another in order to meet company objectives
and to promote a shared responsibility for success. |
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Communication: |
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Deore Consultancy Services recognizes and understands that communication is essential
for conveying our organizational culture. To promote this, we encourage and instill
an environment of open feedback and exchange. We hire employees that display a commitment
to themselves and the organization. Communication is also required for everyone
at Deore Consultancy Services to learn how to be more effective with our clients
and other external parties. |
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Diversity: |
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Diversity is one of the unique characteristics of our organization that provides
DEORE with a competitive advantage. DEORE continues to exploit diversity in hiring
its employees and establishing alliances for future growth into the global market.
We encourage teamwork and collaboration, as this will be an even more powerful advantage
when combined with our diversity to establish a distinctive competitive edge.
As Deore Consultancy Services strives to maintain a sustainable competitive advantage,
it is important not to overlook developing one of our greatest assets: the employees
that will serve and represent our organization everyday.
DEORE does consider following aspects in conveying our organization’s culture:
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Shared managerial values:
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All of our managers care strongly about people who have stake in the organization’s
business (employees, customers, suppliers, etc). They also value leadership and
other processes that can promote innovation and initiative.
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Customs and habits of managerial behavior:
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Our managers engage in practices that fit a sensible strategy for the business context.
When necessary, they provide leadership to create and implement new strategies and
practices aligned with the organization. They also seek, train, and promote individuals
who behave in a similar way and share the organization’s core values and beliefs.
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Fostering concern for employees:
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DEORE leadership is always concerned for employees’ physical and emotional as well
as material well-being. We share our company’s success with our employees; provide
job security based on their performance; ensure them a safe and pleasant work environment;
recognize their achievements and provide incentives accordingly; help our employees
gain a sense of satisfaction and accomplishment from their work.
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Hiring new employees:
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In order to establish, maintain, enhance, and reinforce our culture we select applicants
who fit the requirements of the job well, fit the climate and culture of the organization,
and show potential for future advancement and development.
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Specific Characteristics of Deore Consultancy Service's Organizational Culture:
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- Team-oriented approach.
- Competitive atmosphere.
- Ready to share information.
- Challenging work.
- Encourage innovation and creativity.
- Mutual respect and integrity.
- Job stability and assurance.
- Opportunity for professional and personal growth.
- Compensation and praise for good performance.
- An emphasis on quality and customer satisfaction.
- Good reputation and relationship.
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